Privacy Policy

Effective Date: 1 June 2026

Welcome to 1Red Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services in Australia. By accessing or using 1Red Casino, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other information you provide when registering or verifying your account.
Account Information: Username, password, account preferences, and transaction history.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process deposits and withdrawals.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site traffic.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process transactions and manage payments.
To communicate with you, including sending account updates, promotional offers, and customer support responses.
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security breaches, and other illegal activities.

3. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and marketing agencies.
Regulatory authorities, law enforcement, or other government bodies when required by law or to protect our legal rights.
Other third parties with your consent or as otherwise disclosed at the time of data collection.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under Australian privacy law, you have the right to:

Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Withdraw consent where applicable and request deletion of your personal information, subject to legal and contractual restrictions.
Object to or restrict certain processing of your data.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. You can manage your cookie preferences through your browser settings. For more information about how we use cookies, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure that any international transfers comply with applicable data protection laws and that your information is adequately protected.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +61 2 1234 5678
Address: 1Red Casino Pty Ltd, Level 10, 123 Gaming Street, Sydney, NSW 2000, Australia